{"id":8227,"date":"2025-01-14T08:05:07","date_gmt":"2025-01-14T06:05:07","guid":{"rendered":"https:\/\/lkporras.fi\/?page_id=8227"},"modified":"2026-01-21T14:02:59","modified_gmt":"2026-01-21T12:02:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/lkporras.fi\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"gb-container gb-container-630b64a7 alignfull color-section\">\n<div class=\"gb-container gb-container-fd853a9d privacy-policy\">\n\n<h1 class=\"wp-block-heading\"><strong>PRIVACY POLICY<\/strong><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>General<\/strong><\/h2>\n\n\n\n<p>This Privacy Policy describes how <strong>LK Porras Oy<\/strong> (Business ID: 0172172-3) (Rappuralli.fi) processes personal data; what personal data the company collects, for what purposes the data is used, to whom the data may be disclosed, and how data subjects can influence the processing of their personal data.<\/p>\n\n\n\n<p>The company protects the privacy of data subjects and complies with the EU General Data Protection Regulation (EU) 2016\/679 (\u201cGDPR\u201d), other applicable data protection legislation, and good data processing practices in all personal data processing activities.<\/p>\n\n\n\n<p>\u201cPersonal data\u201d refers to any information relating to an identified or identifiable natural person (\u201cdata subject\u201d), as defined in the GDPR.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Data Controller and Data Protection Officer<\/strong><\/h2>\n\n\n\n<p><strong>Data Controller:<\/strong><\/p>\n\n\n\n<p>LK Porras Oy, Business ID 0172172-3<\/p>\n\n\n\n<p>www.lkporras.fi<\/p>\n\n\n\n<p><strong>Contact persons of the Data Controller:<\/strong><\/p>\n\n\n\n<p>Marja-Liisa Monni<\/p>\n\n\n\n<p>Sonja Monni<\/p>\n\n\n\n<p><strong>Data Protection Officers of the company group:<\/strong><\/p>\n\n\n\n<p>Marja-Liisa Monni<\/p>\n\n\n\n<p>Sonja Monni<\/p>\n\n\n\n<p><strong>Contact details:<\/strong><\/p>\n\n\n\n<p>marja-liisa.monni@lkporras.fi<\/p>\n\n\n\n<p>sonja.monni@lkporras.fi<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>PURPOSES AND LEGAL BASIS FOR PROCESSING PERSONAL DATA<\/strong><\/h2>\n\n\n\n<p>Personal data is processed for the following purposes, among others:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ordering the company\u2019s products and services<\/li>\n\n\n\n<li>Producing, maintaining, developing, and ensuring the quality of services<\/li>\n\n\n\n<li>Ensuring service security and preventing and investigating misuse<\/li>\n\n\n\n<li>Fulfilling statutory obligations<\/li>\n\n\n\n<li>Business planning and product development<\/li>\n\n\n\n<li>Providing personalized customer service and targeted customer communications related to services, and monitoring service usage<\/li>\n\n\n\n<li>Marketing and targeting marketing to customers and potential customers<\/li>\n\n\n\n<li>Risk management and prevention of misuse<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Legal bases for processing personal data<\/strong><\/h3>\n\n\n\n<p>The primary legal basis for processing personal data is the contractual relationship between the company and the data subject. Processing is also based on statutory obligations, such as accounting obligations, customer due diligence requirements, and statutory reporting obligations. Processing for customer relationship management and direct marketing is based on the company\u2019s legitimate interest.<\/p>\n\n\n\n<p>Electronic direct marketing, subscription to the company\u2019s newsletter, and storage of personal data collected via the company\u2019s website for direct marketing purposes are based on consent.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>CATEGORIES OF PERSONAL DATA, DATA CONTENT, AND DATA SOURCES<\/strong><\/h2>\n\n\n\n<p>The company collects only such personal data that is relevant and necessary for the purposes described in this Privacy Policy.<\/p>\n\n\n\n<p>The following categories of personal data are processed:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Contact information<\/strong><\/h3>\n\n\n\n<p>Name, address, phone number, email address, and personal identity number.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Customer relationship data<\/strong><\/h3>\n\n\n\n<p>Bank account number, billing and payment details, and other information identifying the customer relationship.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Customer transaction, contract, and product data<\/strong><\/h3>\n\n\n\n<p>Information regarding contracts between the company and the data subject, product and order details, customer feedback, communications, and complaints.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Consents and prohibitions provided by the data subject<\/strong><\/h3>\n\n\n\n<p>Information regarding consent to electronic direct marketing and consent to the processing of personal data, as well as withdrawal of consent and prohibitions provided by the data subject.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Behavioral and technical identification data<\/strong><\/h3>\n\n\n\n<p>Monitoring of the data subject\u2019s online behavior and use of the company\u2019s services through cookies or similar technical identifiers. Collected data may include IP address, pages visited, browser type, URL, session time, and duration.<\/p>\n\n\n\n<p>More information about cookies and other tracking technologies can be found in the company\u2019s Cookie Policy.<\/p>\n\n\n\n<p>Personal data required to fulfill contractual and\/or statutory obligations and to provide the company\u2019s services will be specified to the data subject in each context.<\/p>\n\n\n\n<p>Personal data is primarily collected directly from the data subject or from the company represented by the data subject, for example when preparing an offer, concluding a customer agreement, during the customer relationship, through marketing activities, or via website forms. Data may also be provided by the data subject in connection with competitions, prize draws, website usage, or newsletter subscriptions.<\/p>\n\n\n\n<p>The company uses external service providers for marketing purposes who process contact details for marketing activities. These data are not permanently stored in the company\u2019s registers.<\/p>\n\n\n\n<p>Personal data may also be collected from organizations represented by the data subject. In addition, data may be collected and updated from third-party registers permitted by law, such as the Population Information System, Trade Register, and credit information registers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>RETENTION OF PERSONAL DATA<\/strong><\/h2>\n\n\n\n<p>Personal data is retained for as long as necessary to fulfill the purposes defined in this Privacy Policy, unless legislation requires longer retention periods (e.g. accounting, reporting, or other statutory obligations), or the company requires the data for the establishment, exercise, or defense of legal claims.<\/p>\n\n\n\n<p>Retention periods and criteria vary depending on the category and purpose of the personal data.<\/p>\n\n\n\n<p>Personal data is processed for the duration of the customer and contractual relationship and for a necessary period thereafter.<\/p>\n\n\n\n<p>Data relating to potential customers is generally retained for <strong>XXX months<\/strong>.<\/p>\n\n\n\n<p>For organizations, the retention of a data subject\u2019s personal data is linked to the duration of the data subject\u2019s role as a representative of the organization. Personal data is deleted within a reasonable time after the role ends.<\/p>\n\n\n\n<p>When personal data is no longer required as described above, it will be deleted within a reasonable time, unless legislation obligates the company to retain the data longer.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>RECIPIENTS OF PERSONAL DATA<\/strong><\/h2>\n\n\n\n<p>The company may outsource personal data processing to service providers or subcontractors in accordance with this Privacy Policy. The company ensures through appropriate contractual arrangements that personal data is processed lawfully and appropriately.<\/p>\n\n\n\n<p>Parties involved in personal data processing include, among others:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Oscar Software Oy<\/li>\n\n\n\n<li>Suomen Asiakastieto Oy<\/li>\n<\/ul>\n\n\n\n<p>Personal data is not disclosed for direct marketing, opinion polling, market research, or similar purposes.<\/p>\n\n\n\n<p>Personal data may also be disclosed to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accounting service providers<\/li>\n<\/ul>\n\n\n\n<p>Personal data may be disclosed to authorities in specific cases as required or permitted by law.<\/p>\n\n\n\n<p>In emergency or exceptional situations, personal data may be disclosed to protect human life, health, or property. Personal data may also be disclosed if the company is involved in legal proceedings or other dispute resolution processes.<\/p>\n\n\n\n<p>In the event of a merger, business transaction, or other corporate arrangement, personal data may be disclosed to third parties. Data protection will be ensured in such arrangements, and data subjects will be informed where required.<\/p>\n\n\n\n<p>Data is primarily disclosed electronically, but may also be disclosed by other means, such as by telephone or mail.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>TRANSFER OF PERSONAL DATA OUTSIDE THE EU\/EEA<\/strong><\/h2>\n\n\n\n<p>Personal data is not transferred outside the European Union or the European Economic Area.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>PRINCIPLES OF DATA SECURITY AND PROCESSING SAFETY<\/strong><\/h2>\n\n\n\n<p>The company processes personal data in a manner that ensures appropriate security, including protection against unauthorized processing and against accidental loss, destruction, or damage.<\/p>\n\n\n\n<p>Appropriate technical and organizational measures are used, including firewalls, encryption technologies, secure facilities, access control and management, personnel and subcontractor instructions, and contractual obligations.<\/p>\n\n\n\n<p>Contracts and original documents are stored in locked premises with access restricted to authorized persons only.<\/p>\n\n\n\n<p>All parties processing personal data are subject to confidentiality obligations under employment contracts and contractual confidentiality clauses.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>RIGHTS OF DATA SUBJECTS<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Right of access<\/strong><\/h3>\n\n\n\n<p>The data subject has the right to obtain confirmation as to whether personal data concerning them is being processed.<\/p>\n\n\n\n<p>The data subject has the right to access their personal data and to receive the data in written or electronic form upon request.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Right to rectification and erasure<\/strong><\/h3>\n\n\n\n<p>The data subject has the right to request correction of inaccurate or incomplete data and to request deletion of their personal data.<\/p>\n\n\n\n<p>The data controller also corrects, deletes, or supplements inaccurate, unnecessary, incomplete, or outdated personal data on its own initiative.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Right to data portability, restriction, and objection<\/strong><\/h3>\n\n\n\n<p>The data subject has the right to request transfer of their data to another data controller.<\/p>\n\n\n\n<p>The data subject also has the right, under applicable data protection laws, to request restriction of processing.<\/p>\n\n\n\n<p>The data subject has the right to object to processing for specific purposes and to prohibit the use of their data for direct marketing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Right to withdraw consent<\/strong><\/h3>\n\n\n\n<p>If processing is based on consent, the data subject has the right to withdraw consent at any time. Withdrawal does not affect processing carried out prior to withdrawal.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Exercising rights<\/strong><\/h3>\n\n\n\n<p>Requests related to data subject rights must be submitted electronically to the Data Protection Officer specified in this Privacy Policy. Identity will be verified before data is disclosed. Requests are handled within a reasonable time and no later than one month from receipt and identity verification.<\/p>\n\n\n\n<p>If a request cannot be fulfilled, the data subject will be informed in writing.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>RIGHT TO LODGE A COMPLAINT<\/strong><\/h2>\n\n\n\n<p>The data subject has the right to lodge a complaint with a data protection supervisory authority if they believe their personal data has been processed unlawfully.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>CHANGES TO THIS PRIVACY POLICY<\/strong><\/h2>\n\n\n\n<p>The company continuously develops its services and may update this Privacy Policy accordingly. Changes may also result from legislative updates. Data subjects are encouraged to review this Privacy Policy regularly. Material changes will be communicated where required.<\/p>\n\n\n\n<p><strong>This Privacy Policy was published on 24 May 2021.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>COOKIE POLICY<\/strong><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>General information about cookies<\/strong><\/h2>\n\n\n\n<p>We use cookies on our website to improve user experience. Cookies are small text files stored on a user\u2019s device by a web server. After storage, the browser sends the information back to the server as part of a request, allowing the website to recognize and track browsers.<\/p>\n\n\n\n<p>Cookies provide information on how users use our website. We may use cookies to develop our services and website, analyze website usage, and target and optimize marketing. Users can allow or disable cookies through their browser settings.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Types of cookies<\/strong><\/h2>\n\n\n\n<p>There are two main types of cookies:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Session cookies<\/strong>, which are deleted when the browser is closed<\/li>\n\n\n\n<li><strong>Persistent cookies<\/strong>, which remain stored until deleted or expired<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Cookies used<\/strong><\/h2>\n\n\n\n<p>Cookies are used on the website for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Collecting user data via Google Analytics<\/li>\n\n\n\n<li>Enabling content sharing via Facebook<\/li>\n\n\n\n<li>Displaying recommendations to returning users<\/li>\n\n\n\n<li>Identifying users when logged in (not applied to anonymous users)<\/li>\n\n\n\n<li>Storing selected language preferences<\/li>\n<\/ul>\n\n\n\n<p>We also use Google Ads (AdWords) for conversion tracking and remarketing. These are third-party cookies with lifespans ranging from 90 days to two years.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Third-party cookies<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Google Analytics<\/strong><\/h3>\n\n\n\n<p>We use Google Analytics to analyze website usage. Google Analytics uses cookies to collect information used to generate reports on website activity, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Determining the monitored domain<\/li>\n\n\n\n<li>Distinguishing individual users<\/li>\n\n\n\n<li>Remembering previous visits<\/li>\n\n\n\n<li>Identifying traffic sources<\/li>\n\n\n\n<li>Defining session start and end<\/li>\n\n\n\n<li>Storing visitor-level custom variable values<\/li>\n<\/ul>\n\n\n\n<p>Google stores this data for periods ranging from 30 minutes to two years depending on the cookie type.<\/p>\n\n\n\n<p>Google\u2019s privacy policy is available at:<\/p>\n\n\n\n<p>http:\/\/www.google.com\/privacypolicy.html<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Accepting cookies<\/strong><\/h2>\n\n\n\n<p>Most web browsers accept cookies automatically.<\/p>\n\n\n\n<p>By using this website and accepting this policy, you consent to the use of cookies in accordance with this Cookie Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Blocking cookies<\/strong><\/h2>\n\n\n\n<p>Instructions for blocking cookies can be found in your browser\u2019s support pages:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Chrome: https:\/\/support.google.com\/chrome\/answer\/95647<\/li>\n\n\n\n<li>Firefox: https:\/\/support.mozilla.org\/fi\/kb\/evasteiden-paalle-ja-poiskytkeminen<\/li>\n\n\n\n<li>Internet Explorer: https:\/\/support.microsoft.com\/fi-fi\/help\/17442\/windows-internet-explorer-delete-manage-cookies<\/li>\n\n\n\n<li>Safari: https:\/\/support.apple.com\/fi-fi\/HT201265<\/li>\n<\/ul>\n\n\n\n<p>Blocking cookies may affect website functionality.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>User tracking<\/strong><\/h2>\n\n\n\n<p>We use <strong>Leadoo<\/strong> user tracking to monitor how users navigate our website and to combine this data with user information collected through interactions such as chat. Leadoo uses <strong>etag tracking<\/strong>, which differs from cookie-based tracking by linking multiple user sessions together.<\/p>\n\n\n\n<p>For more information on what data is tracked, please review <strong>Leadoo Marketing Technologies Oy\u2019s Privacy Policy<\/strong>:<\/p>\n\n\n\n<p><a href=\"https:\/\/leadoo.com\/privacy-policy\">https:\/\/leadoo.com\/privacy-policy<\/a><\/p>\n\n\n\n<p>Under GDPR, we act as the <strong>data controller<\/strong> and Leadoo as the <strong>data processor<\/strong>. If you do not wish to be tracked, you may clear your browser cache. More information on how Leadoo operates can be found at:<\/p>\n\n\n\n<p><a href=\"https:\/\/leadoo.com\/privacy-policy-processor\">https:\/\/leadoo.com\/privacy-policy-processor<\/a><\/p>\n\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p> &#8230; <a title=\"Privacy policy\" class=\"read-more\" href=\"https:\/\/lkporras.fi\/en\/privacy-policy\/\" aria-label=\"Read more about Privacy policy\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":999,"parent":0,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8227","page","type-page","status-publish","has-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy policy - LK Porras<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lkporras.fi\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - LK Porras\" \/>\n<meta property=\"og:description\" content=\"... 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